When the Amazon Music settings page opens, right on top of the page, click the link – .uk/music/settings (This link will be different for other countries)…. This is towards the end of the Account settings lists. Scroll down to Account settings section and tap Amazon Music settings. From the list of options, tap Your Account (see the second image below). Then, tap the 3 lines on the top left of the App. On iPhone, the App is called “Amazon” (see the second image below). Open the Amazon Shopping App on your phone and sign with with your Amazon account. If you rather use the Amazon Shopping App to cancel your music subscription, here are the steps… AMAZON MUSIC APP FOR PC HOW TO
How to Cancel Amazon Music Unlimited from the Amazon Shopping App To ensure that your subscription is cancelled, scroll down and click Cancel my subscription. You may be offered other subscriptions.
Finally, on the confirmation page, select a reason for your cancellation and click Submit and continue to cancel. When your Music Settings page opens, scroll down to Subscription Renewal section and click Cancel Subscription. On the top left of the Settings screen, tap Music Settings. 
Then, on the top left of the App, tap the gear icon (Settings). Open the Amazon Music App on your phone and sign in with your Amazon account. You can also cancel Amazon Music Unlimited from Amazon Music App. How to Cancel Amazon Music Unlimited from the Amazon Music App To finally cancel your subscription, click Confirm cancellation. Annoyingly, Amazon will play one more trick to try to keep you. To ensure that you cancel Amazon Music Unlimited, click Cancel my subscription. Amazon will make a final attempt to make sure you do not cancel your subscription. Alternatively, if you rather not provide a feedback, beneath the Submit and continue to cancel button, click No, I don’t want to provide feedback. Select a reason for your cancellation and click Submit and continue to cancel. As expected, when you click Cancel Subscription you will be required to provide a reason. Finally, to cancel Amazon music unlimited, click Cancel subscription – this will be on the left part of the page. On Your Amazon Music Settings page, scroll down to Subscription Renewal. Then, from the drop-down options, click Your Music Subscriptions. On the top right of the page, hover over Accounts & Lists. Open (or your country’s Amazon marketplace) from a browser on your PC. Some of the screenshots may look slightly different from or other country marketplaces. I performed the demo in this guide using my .uk account.
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